We are looking to add detail-oriented and process-minded customer experience professionals to our team at Beautiful Feet Books. This team is responsible for the intake of new orders and leads, written and verbal customer communication as well as a variety of tasks and projects that create value and connection with our fantastic customers!
Your day would consist of responding to customer emails and calls as well as general office admin and supporting other departments as needed. If you enjoy helping and communicating with others, and want to do something important in the world, apply today! We have amazing customers and you get to help them win!
We are a locally owned and operated company in beautiful San Luis Obispo.
Essential Duties and Responsibilities
Intake and prioritize customer inquiries and requests
Process orders
Attend and participate in team meetings that contribute to company projects
Establish a weekly priority list, ensuring priorities are aligned with company goals
Provide an effortless customer experience
Qualifications
Organized and able to balance multiple tasks
Thrives operating within a team
Self-starter with an eye for improving systems and processes
Excellent communicator (verbal and written)
Experience with Office suite, project management software, Slack - a plus
3+ years in customer service, project management or education
Keyboard (typing) speed of 50 wpm or greater with good accuracy
Benefits
Work with a great team in a growing company
Paid vacation
Paid Holidays (5/year)
Employer-matched retirement plan
Health coverage
At Beautiful Feet Books, we believe every child deserves an exceptional educational experience.
Our vision is to help homeschool parents ignite wonder and connect with their kids through the best stories and guided lessons for their educational journey.
To accomplish this vision we create, develop, and publish Charlotte Mason-inspired curriculum and teacher's guides to help parents fulfill their desire to read the very best living books, foster a curiosity-driven learning environment, and develop lasting relationships with their kids.
Now that you know a little about us, we can’t wait to meet you!
